Refund Policy
At IPTV BUZZ, we prioritize customer satisfaction by offering a straightforward and transparent refund process. If you are not satisfied with our service or encounter any issues, you can request an instant refund through PayPal, WhatsApp, or email. Please review the terms below for eligibility and conditions.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Instant Refund via PayPal: Available for purchases made through PayPal, if requested within the specified refund period.
- Contact Methods: Refund requests can be initiated via:
- WhatsApp: https://wa.me/message/CEXZJL7JMJKNH1
- Email: support@iptvbuzz.com
- Money-Back Guarantee:
- 7-Day Guarantee for 1-Month Plans.
- 30-Day Guarantee for 3-Month Plans.
- 90-Day Guarantee for 6-Month Plans.
- 180-Day Guarantee for 12-Month Plans.
2. Refund Process
- Contact Us: Send your refund request through WhatsApp or email with the following details:
- Order ID or payment receipt.
- Description of the issue.
- Instant Processing: For eligible requests made via PayPal, refunds are processed immediately upon approval.
- Customer Confirmation: You will receive confirmation of your refund via WhatsApp or email.
3. Non-Refundable Situations
Refunds are not applicable under these circumstances:
- Issues caused by the customer’s device or internet connection.
- Misuse or breach of our terms of service.
- Refund requests made after the eligible guarantee period.
- Trial subscriptions are non-refundable.
4. Contact for Refunds
We are available to assist you 24/7. Reach us through:
- WhatsApp:https://wa.me/message/CEXZJL7JMJKNH1
- Email: support@iptvbuzz.com
5. Trial Period
Refunds are not available for trial subscriptions, as they allow customers to evaluate the service before committing to a full plan.
By using our services and making payments through PayPal, you agree to this refund policy. We are committed to ensuring a smooth and hassle-free experience for all our customers.